June 2017
Chairman's Address
It has been exactly fty years since a group of 27 business men em- barked on the creation of a group of common interest – under the presidency of Gregorio Cabrero- that would give rise to Grupo IFA. Our most sincere gratitude to those who have helped us get this far.
This long journey along which IFA and his a liate companies have evolved into major players of the distribution sector in Spain and Portugal, has been dotted with permanent changes and challenges that have encouraged us to keep improving day by day in order to be able to compete in one of the most competitive markets in Europe.
But undoubtedly, it has also allowed us to remain true to our values and identity, which continue to be an example and have proven to apply to a successful business model that wins in the market over time.
Our results in 2017 once again demonstrate that our fundamental pillars: proximity, fresh produce and choice, are still very relevant for clients and customers. They have been in the past, they are at present and they will be in the future.
Our values and identity have remained unchanged through our history.
We are experiencing hectic and intense times recently referred to as “the new normal” which may lead us to underestimate the future of things traditional.
It is with our sense of humility, but nonetheless with great conviction that I can openly say that the companies belonging to our Group have reached in 2017 a position that many others are still aiming to achieve. Proximity, closeness, health and convenience together with o er and variety are our customers’ main reasons for buying from us.
There is no doubt that we are facing a future where demographic changes, digitalization and new consumer habits will de ne the way many companies and industries will evolve. It will not be easy to adapt to this scenario which is approaching more rapidly than we all think.
The companies in our Group have in 2017 reached a position that many others are still aiming to achieve. Proximity, closeness, health and convenience together with o er and variety are our customer’s main reasons for buying from us.
We are certain that as we have done in 2017 and all along the history of our company, our a liates and the whole of IFA Retail will continue to grow and win over the market by joining e orts and interests to o er our customers and clients the best and most competitive buying experience with the greatest commitment on social and sustainability matters.
Our roadmap for “Destination IFA 2020”, which is part of our Strategic Plan, is already underway and aims for Grupo IFA to be our manufacturers’ rst choice, both in Spain and in the international market we have set out to target. With the same enthusiasm and determination shown through our 50-year history, we are willing to face the future and serve our companies, providers and clients over another fifty.
ROBERTO TOJEIRO RODRÍGUEZ
Chairman and CEO of IFA RETAIL, S.A.
MISSION
Three features that underpin our character
We are committed to achieving EXCELLENCE, because this is the only way of ensuring that our customers will rely on us, more and more, day by day. We are also rmly committed to INNOVATION throughout the whole value chain, always providing our customers with free choice. Our conciliatory spirit always seeks to BALANCE between the independence of our members and our shared plans, fostering happy co-existence between our local and national suppliers.
VISION
Our aims
The objective of Grupo IFA is to be the best retail group in Spain, made up of Affiliate companies, all of which are leaders in their respective regions, and supported by a head office that provides services development, innovation and added value for every component within the chain.
We have embarked upon an ambitious path that will transform the central purchasing body into a true retail group operating in areas where, together, we can offer the greatest value, without losing sight of those features that make each company within the Group unique.
Our ultimate aim is to become a true agent for change within a sector that requires impetus and balance, setting our sights on creating value and working to ensure growth and employment in our market.
VALUES
What is important to us
Grupo IFA’s values stem both from our commitment to serve society and from our inner nature.
Proximity
Our points of sale all over Spain are a good reflection of this value, and the true significance of this is complemented by our in-depth understanding of our consumers, their needs and desires.
It is also reflected in IFA’s agreements with local suppliers, especially with regard to fresh products.
Quality
We have been working hard for almost 50 years to satisfy the demands of the market. This is why we select suppliers that best meet the quality standards that our customers want.
Our stores are dominated by fresh products, guaranteeing top-quality raw ingredients thanks to intense negotiations with the best fish markets to ensure the freshest of fish, with local markets to obtain recently-harvested fruit and vegetables, and with leading livestock farms in each region.
Balance
The Group’s solidity means we can balance the autonomy and management independence of our affiliate companies within a cohesive project that favours the whole.
We also know how to maintain balance between our local and national suppliers to offer our consumers the greatest possible freedom and choice in their purchases.
Variety
We are committed to responding to every need, so we o er a universal range of products, manufacturers and prices, representing everything from the most innovative of products to major brands and our own-brand.
We do this because we know that not all tastes and needs are the same, and we rmly believe that free choice is of key importance in ensuring maximum satisfaction in our customers’ shopping experience.
Innovation
Innovation has always been part of the DNA of Grupo IFA. We were the rst to develop the multiple chain and cash & carry concepts in Spain, as well as pioneering the use of bar code readers and implementation of the EDI system.
Since the outset we have supported product launches and the work of suppliers in a bid to add value within the various categories, and we are working to develop a distribution model that will meet the expectations of current and future generations.
Versatility
Our points of sale come in all sizes. We can be found both in large cities and in small towns. We have international, national and local suppliers... because what de nes us is not where we come from nor does our size, but rather a shared way of being and understanding of the nature of our work.
Trust
This is one of the values that underpins the most genuine and lasting of relationships, and we work to encourage it every day through our friendly nature and the quality of the products available.
The Board of Directors is made up of 14 Directors and a Secretary, who is not a Director. It includes a Chairman and a Vice-chairman- who are also CEO’s - and a CEO.
D. Ángel Fernández de Barrena Villagarcía
Unialco. S.L.
Vice-Chairman and CEO
D. Eduardo Serrano Vallejo
Ahorramás, S.A.
Chief Executive Officer
D. Eduardo Serrano Vallejo
Ahorramás, S.A.
Chief Executive Officer
Board of Directors
D. Alejandro Fernández Gonzalez
Alimerka, S.A.
D. Joan Font i Fabregó
Bon Preu, S.A.
Dª. Manuela Bella Díaz Orta
Cash Lepe, S.A.
Dª. Maria Pilar Condal Bargos
Condis Supermercats, S.A.
D. José Abraham Domínguez Santana
Dinosol Supermercados, S.L.
D. Jerónimo Martín Rodríguez
Grupo Hermanos Martín, S.A.
D. Josep Saperas Vergara
HD Covalco S.L
D. Gregorio Gilarranz Sánchez
Hiper Usera, S.L.
D. Luis Mesquita Soares Moutinho
Modelo Continente Hipermercados, S.A.
D. Rafael Ruiz Alonso
Teógenes Ruiz, S.L.
D. Juan Antonio Gomez Pérez
Unagras, S.A.
Secretary (no Director)
D. Francisco Javier de Asis y Garrote
Centralizaed Purchasing Commitee
The Commercial Committee, made up of A liates and Head O ce executives, carries out continuous market and sector analysis, and has decision-making power. It also provides information and makes recommendations to the Board of Directors about measures to be taken, for which the Board must give final approval.
D. Miguel Rodríguez López
Ahorramás, S.A.
D. Álvaro Fernandez-Fournier
Alimerka, S.A.
D. Joan Sabartes i Pardo
Bon Preu, S.A.
D. Manel Romero Romagosa
Condis Supermercats, S.A.
D. Juan Carlos Gago Conlledo
Dinosol Supermercados, S.L.
D. Santiago Codesido Barreiro
Gadisa Retail, S.L.U.
D. Adolfo Martínez Carnero
Grupo Hermanos Martín, S.A.
D. Pere Kaiser Cozar
HD Covalco, S.A. Unipersonal
D. Francisco Sánchez del Arco
Hiper Usera, S.L.
D. Jaime Femenias Dols
Unagras, S.A. - Hiper Manacor
Dª. Mª Paz Fernández Vega
Unialco, S.L.
D. Juan Manuel Morales Alonso
IFA RETAIL, S.A.
D. Víctor Pérez Díez
IFA Retail S.A.
Our raison d'etre
Our customers are the central pillar of Grupo IFA. All our work is aimed at providing them with a better service, and this is why shoppers are choosing us in ever-increasing numbers.
We adapt our product lines to suit consumer demand, ensuring them of the quality and safety they deserve. We try to ensure that our supermarkets satisfy their consumption needs effectively, quickly and comfortably, and we run very popular ongoing promotions in partnership with our suppliers.
Grupo IFA’s commitment to new technologies also contributes to our good relationship with our customers. Our Affiliates have developed online sales channels, and have adapted their means of payment to reflect the latest trends.
All this explains the success of the “IFA formula”. According to the consultancy Kantar Worldpanel, more than one in every two Spanish consumers do their shopping in Group supermarkets. This recognition brings us the greatest possible satisfaction.
Working hand-in-hand for a better future
Grupo IFA believes in the importance of its suppliers. They are our greatest allies in developing initiatives to meet our consumers’ needs more efficiently.
An example of this close collaboration can be seen in the 614 commercial agreements that bind us, and the launch of 10 major projects related to innovation, the development of new categories, and coordinated promotional work – all of which are focused on improving the value chain.
Our objective is to continue our commitment to innovation among our suppliers and to free choice of brands and formats for our consumers, for the benefit of all those involved in the value chain, and thus society as a whole.